Generative AI (GenAI)
Large language models embedded in Fusion that draft text, summarize documents, and answer questions in plain English.
What it is
Generative AI (GenAI) is a large language model — like Claude or GPT — that produces text. Inside Fusion, GenAI shows up as small "Draft this for me" buttons next to fields, in narrative reports, and in the chat-style assistant.
It's the newest layer in Fusion AI (added across the suite starting in 2024) and the easiest one for novices to feel because the output is recognizable: it's English (or 30+ other languages).
Where it shows up in Fusion
- HCM — drafts performance review summaries, job descriptions, change-impact notes, and benefits Q&A. Oracle has identified 100+ high-value GenAI scenarios in HR alone.
- ERP — auto-generates journal entry descriptions from raw transactions; reads invoices and POs in any language via Intelligent Document Recognition.
- EPM — writes narrative explanations for variance reports ("revenue was up 4% because…"), drafts MD&A sections, and explains forecast moves in natural language.
- CX — generates email outreach, summarizes service-ticket history, and writes knowledge-base articles.
What's different from a generic ChatGPT
Three things. Grounding — answers reference your actual Fusion data, not the open web. Permissions — it respects your existing role-based security. No training on your data — Oracle's platform isolates tenants and does not retrain models on customer transactions.
When to reach for it
Reach for GenAI when:
- The output is text, not a number.
- A human will review before committing it to a record.
- You'd otherwise spend 10+ minutes writing what someone else has already written 1,000 times.
Action checklist
Tap each step as you complete it.