Sales, service, marketing
Fusion Cloud CX
Agentic Applications help sellers advance deals, marketers launch programs, and service teams resolve cases — all coordinated by teams of specialized AI agents.
Top AI in CX
3 min
Deal Advisor agentDeal Advisor Agent
Watches every active opportunity, surfaces risk before it becomes lost-deal post-mortem material, and drafts the next best action for the seller.3 min
Service Manager Workspace (Agentic App)Service Manager Workspace
Coordinates a team of agents — case triage, knowledge search, attachment processor, escalation predictor — into one workspace for service leaders.3 min
Sales Command Center (Agentic App)Sales Command Center
Owns the lead-to-close motion end-to-end — pipeline coverage, deal health, churn risk, expansion — coordinated as one team of agents.3 min
Marketing Command Center (Agentic App)Marketing Command Center
Identifies revenue opportunities and orchestrates programs end-to-end — segmentation, content, channel mix, measurement — with humans approving each launch.3 min
Contract Compliance Workspace (Agentic App)Contract Compliance Workspace
End-to-end contract oversight — pricing, terms, renewals, obligations — agents do the watching, humans handle the conversations.